Shipping Policy

Last Updated: 12 September 2026
At AFTH Living (afthliving.com), operated by ACCESSORIES FOR THE HOME LTD, we take the utmost care in delivering our premium home accessories straight to your doorstep. From delicate lighting and mirrors to statement interior accents, we ensure every item is securely packaged and dispatched using reliable, fully tracked courier services.
We are proud to offer a completely transparent shipping framework with Free Shipping on all orders across the entire United Kingdom.
 
 
1. Shipping Destinations & Limitations
  • We ship exclusively to addresses within the United Kingdom (including Mainland UK, Scottish Highlands, Northern Ireland, and offshore islands).
  • International shipping outside of the United Kingdom is currently unavailable.
  • Please note that we cannot deliver to PO Boxes or British Forces Post Office (BFPO) addresses due to courier restrictions on home accessories.
 
 
2. Order Processing & Handling Time
  • Order Cut-Off Time: 2:00 PM (GMT/BST, London Time), Monday to Friday. Orders placed after this time or during weekends/bank holidays will be processed on the following business day.
  • Handling Time: 1 to 2 business days (Monday to Friday). During this period, our Lancashire warehouse team securely inspects, reinforces packaging for fragile items, and prepares your order for courier collection.
 
 
3. Shipping Methods, Transit Times & Costs
All deliveries are dispatched from our regional logistics hub and are fully tracked for your peace of mind. We offer a 100% free delivery structure for all customers within the UK, with no minimum spend required:
  • Standard Tracked Delivery (All Orders):
    • Transit Time: 2 to 3 business days (Monday to Friday).
    • Cost: FREE (£0.00)
Note: Deliveries to remote locations such as the Scottish Highlands, Northern Ireland, and offshore islands may require an additional 1 to 2 business days in transit.
 
 
4. Payment & Checkout Authorization
To maintain the highest level of security and prevent fraudulent transactions, orders will only be dispatched once full payment clearance is completed. In alignment with our store policies, we accept payments exclusively via:
  • VISA (Credit and Debit)
  • Mastercard (Credit and Debit)
Ensure your billing details match your card issuer record to prevent handling delays.
 
 
5. Tracking Your Shipment
Once your order has been dispatched from our warehouse, you will receive an automated Shipping Confirmation email to your registered address (support@afthliving.com). This email will contain your dedicated tracking link and courier details, allowing you to monitor your home accessories' progress in real-time.
 
 
6. Damaged or Broken Items Upon Arrival
Because home accessories can be delicate, we heavily reinforce our parcels. However, if your item arrives damaged in transit:
  1. Please inspect the package immediately upon delivery.
  2. Report the damage to our customer care team within 48 hours of receipt.
  3. Email support@afthliving.com with your order number and clear photographs of both the damaged product and the external packaging.
We will immediately arrange a priority replacement or issue a refund in accordance with our formal framework.
 
 
7. Contact Information & Support
For any questions regarding your delivery, tracking anomalies, or bulk shipping enquiries, please contact our dedicated UK support team:
  • Brand/Store: AFTH Living (afthliving.com)
  • Corporate Entity: ACCESSORIES FOR THE HOME LTD (Company No. 08707337)
  • Address: 23-27 Bolton Street, Chorley, Lancashire, PR7 3AA, United Kingdom
  • Phone: +44 161 975 2938
  • Email: support@afthliving.com
  • Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (UK time)